Who we are

Our website address is: https://endoit.com.au. 

ENDO IT PTY LTD (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.

Information we may collect

We may collect personal information, including but not limited to:

  • Contact information (e.g., name, email address, phone number)
  • Business information (e.g., company name, job title)
  • Billing and payment information
  • Information provided during consultations or inquiries
  • Information collected through our website, including cookies and usage data
  • Other information necessary for the provision of our services

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

  • Providing IT consulting services and support
  • Managing customer accounts and billing
  • Communicating with you regarding our services and updates
  • Improving our website and services
  • Complying with legal and regulatory requirements

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Disclosure of Your Information

We may disclose your personal information to third parties only when necessary for the provision of our services or as required by law. We take reasonable steps to ensure that third parties handle your information in a manner consistent with our privacy practices.

Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Access and Correction

You have the right to access, update, or correct your personal information held by us. If you wish to do so, please contact us using the contact us page form..

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be posted on our website with the effective date. Your continued use of our services following such changes constitutes your acceptance of the revised Privacy Policy.

Privacy Policy Effective date: 20/09/2023